• Sump Pump Recall

    Star Water Systems Recalls Sump Pumps Due to Fire Hazard

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    Recalled Utilitech sump pump and manufacture label

    Recalled Utilitech sump pump and manufacture label

    Name of product:

    Sump Pumps sold under Utilitech, Do It and Star Water Systems brands

    Hazard:

    The sump pumps can overheat, posing a risk of fire.  

    Remedy:

    Refund

    Recall date:

    February 6, 2020

    Units:

    About 33,000

    Consumer Contact:

    Star Water Systems at 800-742-5044 from 7:30 a.m. to 5 p.m. ET Monday through Friday or online at https://www.starwatersystems.com/en-na/ and click on “Recall Information” for more information.

    Recall Details

    Description:

    This recall involves pedestal sump pumps that are used in residential de-watering.  The sump pumps are sold under three brand names: Utilitech, Do It and Star Water Systems.  The model and manufacture date codes are printed on the nameplate on the sump pump. Only the following model numbers, date codes and UPC codes of the pumps are included in the recall:  

    Brand Name

    Model #

    Manufacturing Date Codes

    UPC Codes

    Utilitech

    #148009

    1017 - 0219

    054757098483

    Do It

    #433063

    0214 - 0219

    009326405087

    Star Water Systems

    #3CEH

    0715 - 0219

    054757000721

     

    Remedy:

    Consumers should immediately unplug the recalled sump pumps and contact Star Water Systems for instructions to disable their pump and to obtain a full refund.

    Incidents/Injuries:

    The firm has received six reports of the recalled sump pumps smoking.  No injuries have been reported. 

    Sold At:

    Lowe’s, Do It Best, Orscheln Farm & Home, HEP Sales, Carter Lumber, Theisen’s, Falder’s, Big R, Holmes Lumber, Schlemmer Hardware, Elnes Marketing, JFW Sales & Marketing, and MK Enterprises and online at Amazon.com from June 2014 through December 2019 for about $100. 

    Manufacturer(s):

    Junhe Pumps Holding Co., Ltd., of China

    Importer(s):

    Star Water Systems, of Kendallville, Ind. 

    Distributor(s):

    Star Water Systems, of Kendallville, Ind. 

    Manufactured In:

    China

    Recall number:

    20-069

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